No, seriously. FUCK them.
God, I'm pissed. I know I shouldn't blog livid, but this is driving me fucking batty.
Let's take this from the beginning: I have a couple of prescriptions for allergies. I was tired of dealing with the DC CVSs (prescriptions were never ready on time, lines were always glacier-slow, pharmacists never spoke English, etc.). After a few months of that, my doctor urged me to switched to mail-order (after CVS lost the 3rd script he sent in). Things were great, I got my prescriptions at home, and saved about $40 every few months.
Just over a year ago My health care plan switched to Walgreen's Mail Service for all multi-month orders. This is when my own personal hell began.
I placed my order with them, paid my $50, got my pills, and then a few weeks later I was charged an additional $175 for NO FUCKING DISCERNABLE REASON.
Walgreen's reply: "We didn't charge you". I had to fax in my redacted credit card bill, and spend several hours on the phone getting this all straightened out. "Were sorry, there must have been a glitch in the system ". I was glad I caught it, and everything seemed to be back on track.
Then I put in my second order. There was a flurry of random charges and credits in varying amounts.
After another several hours on the fucking phone they said that everything was worked out and that there shouldn't be any more problems.
The third order (yes, I'm an idiot) The same god-damned thing happened. This time they flat-out refused to acknowledge that they had made these charges. They "lost" all of the faxes (3) that I sent them, and kept removing my dispute from their files. Fucking dirty thieving cocksuckers. I spent a good chunk of that week screaming at minimum-wage phone employees.
I finally told them to remove me from their files, and turned to my credit card company to void the excess charges, and disallow any more charges from Walgreen's. I even switched to over-the-counter brands (for a lot more money) to rid myself of the whole RX mess.
Today I check out my credit card bill to find another phantom $150 charge from Walgreens Mail.
I'm in salt-the-earth mode right now. I'm considering throwing a few mail/credit-card fraud lawsuits at them for sport. A couple of congressional hearings on how mail-order pharmacy companies prey on the elderly with fraudulent charges sound good to me. I'll have to bring up how mail-orders should be excluded from the medicare/medicaid drug benefit at the next PhRMA meeting. And don't you think it's about time someone looks into Walgreen's' property-hoarding in the Chicagoland area to stifle competition?
Fuck these flim-flaming cocksuckers. This is all-out-war.